About Online Banking


We are introducing new security enhancements to our Online Banking to help keep your information safe. With these upgrades, login details stored using the “Memorized Account” feature will be reset.

What does this mean for you? Expand/Collapse

If you use the Memorized Account feature to store your login account number, you will need to re-enter this information along with your personal access code (PAC) the first time you attempt to sign into Online Banking after the upgrades are complete. If you would like to re-memorize your login details, you will have the option to select Remember Me, to save your information for future sign-ins. Ahead of the upgrade, we recommend taking a moment to make sure you know your login account number and, if needed to make note of this number somewhere safe.

Get started: Expand/Collapse

Sign up for online banking here. If you would like to explore our security features coming soon, click here. Want to bank using your mobile device? Download our app.

If you would like support accessing online banking or our mobile app please reach out to us, we are happy to help!
Autodeposit for e-Transfers: 
Turn on Autodeposit to avoid having to answer security questions and to ensure a more secure experience.
Log-In Security Questions: 
To make sure its you, we’ll ask pre-determined questions at any potentially fraudulent log-ins.
Invisible reCAPTCHA: 
To make sure you’re not a robot, reCAPTCHA is a quick and easy step for safer log-ins.
Lock’N’Block:
If you misplaced your debit card, you can lock it temporarily rather than cancelling it.
Online Banking Alerts: 
Turn on banking alerts to be notified of any important activity on your account.
The security of your money and data is a top priority at East Coast Credit Union. That’s why we’re proud to offer our members a full suite of unique security features that help keep your money safe, with no interruptions to your online banking.

Wondering if your cyber-security can pass the test? Check out the tips below on how to keep your account information secure:

  • Your passwords are not similar to other active passwords
  • Your log-in information is stored somewhere safely
  • You haven’t shared log-in information with another person
  • You lock your phone/computer when not in use

Questions?

If you’re unsure of your Online Banking login credentials or if you have any questions about the update, please reach out to us.