Electronic Bill Payment

Freedom is paying bills on your time from anywhere.

Free Yourself. Manage your bills conveniently with online banking and the mobile banking app.

For us, freedom is ensuring you have more time to enjoy life's moments. What those moments are and what freedom represents to you is as unique as you are.

Imagine sitting down at a local coffee shop with some time to spare while waiting to meet a close friend. That's the kind of convenience offered by Bill Payments, a special feature available through online banking and our mobile banking app.

Not signed up for online banking? Contact us today and we'll get you set up in minutes. Don't miss out on discovering what freedom is for you.

Download the Mobile App by visiting eastcoast.CUapp.ca

Why pay your bills electronically?

Setup electronic bill payments and manage your accounts virtually anytime, anywhere.

Save Money

  • No more stamps! (save up to $100 annually)
  • Avoid potential late fees
  • Prevent lost payments in the mail

Save Time

  • Pay bills without having to leave your home
  • No more waiting in line ups
  • Pay anyone in minutes (phone, electric bill, etc.)

Pay your bills at the ATM or on the phone immediately. If you are using the online option you can set your bills up to pay in the future - whenever you choose.

Management of your bills is easy. You can add a payee at any time or delete them at your convenience. With the online option you can track your bill payment history - see who you paid, when, and the amount you paid at anytime, providing you peace of mind.

How Bill Payments work:

Online Banking

  • Log in to your credit union online account
  • Select payments from the submenu
  • From there, you can choose to make a payment, schedule recurring payments, and add/delete payees
    Note: Payees can only be added through online banking access.
  • Select Account and Payee
  • Select Amount
  • You can schedule to Pay Now or Pay Later
  • Select Pay Bills
  • Review the transaction information
  • Select Confirm to Send

Mobile Banking App

  • Log in to the mobile banking app
  • Select Pay Bills from the main menu screen
  • Select Account and Payee
    Note: Payees are accessible through the mobile banking app but you can only add new payees through online banking access.
  • Select Amount
  • You can schedule to Pay Now or Pay Later
  • Select Pay This Bill
  • Review the transaction information
  • Select Confirm to send

What do I need?

  • A credit union account
  • Online banking access
  • A PC or mobile device (iOS (iPhone, iPod or iPad) or Android™)
  • Your credit union mobile banking app
  • Account information for Payee

FAQs:

How do I set up a new payee or bill?

New payees can be added using online banking. When you select Payments in the submenu, there is an option to Add Payee/Delete Payee. Select Add Payee to search for the Payee by name or by category. Once you have found and selected the new payee, you can enter the billing account details.

When are payments made? How many business days?

You can schedule payments based on a recurring schedule that's convenient for you. Payments submitted online and through the mobile app are received by the Payee within one business day.

What types of bills can I pay online? 

You can pay fixed bills (where the amount is due on a regular basis, such as mortgage payments) or variable bills (bills you pay regularly, but where the amount may change, such as credit card payments or utility bills). Search for the Payee to see if they accept online bill payments.