Block with a Button.
Now you can lock or block your credit union debit card anytime, anywhere.

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Lock’N’Block™ is a new, first of its kind, card block service that allows a member to lock their debit card or block specific transaction types by using the mobile app, mobile web, or online banking. When the card is “locked” all transactions are automatically declined, making fraudulent attempts to use the card either online, by phone, or at ATMs and POS devices virtually impossible.

It’s quick, convenient and user friendly – whether your card has been lost or stolen, you can rely on Lock’N’Block to protect you from fraud with the click of a button.

Types of Locks and Blocks

• Lock or unlock debit card
• Block ATM transactions
• Block purchases and refunds
• International POS and ATM blocking

How it works

• Login to your MemberDirect account via online, mobile web, or mobile app.
• Click the Lock’N’Block icon.
• Select the card and toggle to either ‘lock’ or ‘unlock’.
• That’s it!

Benefits for you

• It’s quick, easy, and convenient.
• Protects you from occurrences of fraud.
• Empowers you to control access to your debit cards anytime, anywhere.
• Provides peace of mind when your debit card is missing.

Frequently asked questions

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